Ocean, river & small ships
Luxury cruises
Find the ship, suite and itinerary that suit your pace. Carolyn helps you compare the options and plans the flights, stays and transfers around your cruise.
Explore luxury cruisesPersonal luxury travel · New Zealand
Luxury travel,
personally planned.
The holiday you want. The details taken care of.
Luxury cruises, expeditions and tailor-made holidays, planned with Carolyn Hedley. Every detail coordinated, with personal support along the way.
Meet Carolyn HedleyAuckland based · 35+ years in travelTime to see
somewhere extraordinary.Journey inspiration
somewhere extraordinary.Journey inspiration
35+
Years in Travel
CLIA Master Cruise Consultant
TAANZ Accredited Agent
Personal Support from Planning to Return
How would you like to travel?
Your kind of holiday.
Personally planned.
Choose a starting point. Carolyn will help you find the right fit and bring the details together.
Remote places & wildlife
Expedition cruises
Explore the Arctic, Antarctica or Galápagos with advice on the route, ship and activity level, so you know what to expect before you set off.
Explore expedition cruises
Land journeys & island stays
Tailor-made holidays
An African safari, time in Europe or a South Pacific escape. Bring your ideas and have the flights, places to stay and experiences planned together.
Explore tailor-made holidaysClient Feedback
What clients say about working with Carolyn.
Support with cancellations, missed flights and delays on a trip with two back-to-back cruises.
“Had Carolyn not been able to intervene and get us back on track, we don't know how we'd have gotten on. We are tremendously happy and completely satisfied we could leave it in her very capable hands and get the result that she achieved.”
Michael & Tracy Saunders
Kerikeri, Northland
Written client reference
“Lesley and Carolyn have provided a great service over the last 15 years and we can strongly recommend them for your travel arrangements. They go beyond the call of duty.”
Harry Jorgensen
Google review for Helloworld Travel Westgate
“Great place to book your Holiday, Carolyn and her team are well organized, take care of everything for you and offer great advice. Look forward to my next holiday booking. Highly recommend A+++”
Steve Rutherfurd
Google review for Helloworld Travel Westgate
Meet Your Travel Adviser
Carolyn Hedley
With more than 35 years in travel, Carolyn helps you make the decisions that shape a great holiday: the right ship and suite, time in each destination and how it all fits together. Her first-hand travels include Africa, European cruising, the Galápagos, the Arctic and the South Pacific.
You work directly with Carolyn, from the first ideas through to your return. She coordinates your itinerary and bookings, and is someone you can call if plans change while you’re away.
From the first idea to your return
Less to organise.
More to look forward to.
Start with a conversation
Share what you have in mind, your approximate dates and budget. It’s fine if you’re still deciding where to go.
Plan it together
Carolyn recommends options around your interests and pace, then coordinates the bookings and travel arrangements.
Travel with someone to call
You have an adviser who knows your itinerary and can help if your plans change along the way.
From Carolyn’s travels and years in planning
Travel notes
& practical advice.
Cruise planning
The art of cruising: how to choose the right cruise
Ocean, river, small-ship and expedition cruises. Carolyn explains what to consider before choosing your ship, suite and itinerary.
Read Carolyn’s advice
Fiji · First-hand review
Six Senses Fiji review: my first-hand stay on Malolo Island
What stood out during Carolyn’s May 2026 stay, from the villas and dining to wellness and travelling as a family.
Read Carolyn’s advice
Australia · First-hand travel notes
Port Douglas and the Daintree: my first-hand travel notes
Where to stay, exploring the rainforest and what Carolyn would check before booking accommodation again.
Read Carolyn’s adviceBefore we begin
A few things
you may be wondering.
Is Carolyn the right travel adviser for us?
Carolyn plans luxury cruises, expedition voyages and tailor-made overseas holidays for New Zealand travellers, including couples and families. She works directly with you to understand your preferred pace, interests and travel style. Overseas enquiries are welcome too.
Can we enquire before choosing a destination?
Yes. Start with the kind of holiday you have in mind, your approximate dates and a guide to your budget. You do not need a finished itinerary. Carolyn can help you consider the options.
Can flights, transfers and hotels be planned together?
Yes. Carolyn coordinates flights, transfers, accommodation and cruise or land arrangements as one journey, with personal support from planning through to your return.
How do we choose between a luxury cruise and an expedition?
A luxury cruise may put more emphasis on the ship, destinations and time to relax. Expedition voyages focus on exploring remote places and wildlife. Carolyn can help you compare the ships, routes and experiences against what you want from your holiday.
Can we meet Carolyn in Auckland?
Visits are welcome by appointment at Carolyn’s Helloworld Travel Westgate office, Westgate Lifestyle Centre, 57–61 Maki Street, Auckland. Call 09 416 1799 to arrange a time.
Start the Conversation
Tell Carolyn about your ideal journey.
Share the journey you have in mind, even if you’re still exploring ideas. Carolyn will review your enquiry personally and be in touch to discuss your plans. Based in Auckland, she works with travellers throughout New Zealand and overseas.
Prefer to speak directly? Call Carolyn on 09 416 1799.